In a perfect world, everyone can always make their bookings – however, life is often unpredictable. If you can’t make your booking and need to reschedule or cancel, our salon needs 24 hours notice at a minimum. If you cancel on the same day as your booking, it leaves a gap which is difficult to fill at the last minute – it means that other clients on the wait-list often miss out, too!
– Call or SMS us on 0420 634 904 (please don’t use other numbers – this is our main salon booking number)
– Email us at firstname.lastname@example.org (call or SMS is preferable)
If you regularly give us less than 24 hours notice or don’t show up at all without calling, please expect that we will require you to pre-pay for your future bookings.
A late-cancellation fee of 50% of the booking’s total cost is charged for late cancellations or no-shows.