Please have a look at our complete aftercare here for tips on what might be the cause. If you are experiencing any issues in the first 3 days after your appointment (if there is a bonding issue, it will become apparent during this timeframe) please contact us and we will do whatever we can to assist you.
We generally find the most common cause of lash shedding is oily product use (particularly before infills) and being rough with cleansing – so try to cleanse gently but thoroughly.
Please don’t use oily eyeliners (crayon/pencil type liners or gel-pot liners) or waterproof mascara on either top or bottom lids at any point whilst wearing extensions or in the 3-4 days prior to a new set. It’s impossible to fully remove it, and if you come to an infill appointment and have been using this product, most of the appointment wlll be spent cleaning it off the bases of your lashes. The oil/wax in the product will soak into your lash follicle, and getting extensions to bond well will be exceedingly difficult. Also – it kills our souls :)
How long lashes will last varies individually – someone with dryer skin, wearing less makeup but a fuller set of lashes/more extensions will usually get a lot longer out of the extensions than someone with oily skin, using lots of eye makeup, and only wearing a lite set. Hormonal changes, particularly peri-menopause and the onset of menopause, certain medications (thyroid, roaccutane/accutane) can sometimes cause lashes to not last as well as normal.
Please don’t think that it is normal/good for lashes to last 8 weeks without fall out. It really isn’t – if you’ve had lashes elsewhere, and haven’t lost many/any lashes by this point, it’s not a good sign – it means that your lashes are probably all fused together and therefore unable to keep growing and fall out/replace themselves. They need to fall out gradually in order to continue to grow and remain healthy. Normal is 2-3 weeks between infills, outliers with good retention/usually drier skin will get 4-5 weeks, and some people need them every 2 weeks. You may find that you have a few infills that last very well, and then one where they shed a little more quickly. This is due to normal fluctuations of lash growth and cyclic shedding.