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FAQs

I’ve had bad extensions applied somewhere else and would like them removed and some new ones put on – is this possible?

2019-08-26T14:01:52+10:00

In most cases, yes – but if you have had particularly bad extensions done somewhere else (cheap overseas salons are a big offender - the glue will look shiny and like concrete...) we cannot guarantee that we will be able to remove the lashes or apply new ones immediately. It [...]

I’ve had bad extensions applied somewhere else and would like them removed and some new ones put on – is this possible?2019-08-26T14:01:52+10:00

I identify as male. Can men have eyelash extensions too?

2023-03-13T10:16:49+10:00

Absolutely. We actually have many male as well non-binary clients – you’d probably be surprised! Some are wanting a completely undetectable look that just brightens up their eyes a bit whilst others wear them loud and proud. Everyone can enjoy eyelash extensions for refreshed and beautiful-looking eyes. We customise the [...]

I identify as male. Can men have eyelash extensions too?2023-03-13T10:16:49+10:00

How experienced are your technicians/lash stylists?

2022-12-22T13:35:51+10:00

The vast majority of our lash and brow stylists have over 5 years experience – and many 10-15. All of our lash and brow stylists are tested rigorously before they join the Lady Lash team, and have ongoing training with our most senior stylists and salon managers - many of whom [...]

How experienced are your technicians/lash stylists?2022-12-22T13:35:51+10:00

Do you have packages and specials?

2023-03-13T10:29:28+10:00

From time to time we do - they differ between salons/stylists and are usually for specific times of the day/week. To view and book all of our current specials or packages, see our Special Offers page.

Do you have packages and specials?2023-03-13T10:29:28+10:00

Can you get lash extensions after a lash lift?

2019-08-26T13:44:43+10:00

It's best that you wait 6-8 weeks so that the lashes are smooth enough to allow for correct bonding. On very lifted/kinked lashes, it can be difficult to get them to bond well/last properly. If your lash lift is a very gentle curl or has dropped significantly, then it should [...]

Can you get lash extensions after a lash lift?2019-08-26T13:44:43+10:00

I am under 18, can I have extensions/treatments done?

2023-03-13T10:32:45+10:00

Yes, but if you are under 16 a parent or guardian must book for you/accompany you to the appointment. Lashes and lash lifts are becoming popular for formals and we do create some beautiful natural enhancements, however minors cannot sign their own consultation forms, that’s why a parent or legal [...]

I am under 18, can I have extensions/treatments done?2023-03-13T10:32:45+10:00

Why are my lash extensions not lasting/Why are my lash extensions faller off faster than expected?

2022-12-22T13:32:03+10:00

Please have a look at our complete aftercare here for tips on what might be the cause. If you are experiencing any issues in the first 3 days after your appointment (if there is a bonding issue, it will become apparent during this timeframe) please contact us and we will [...]

Why are my lash extensions not lasting/Why are my lash extensions faller off faster than expected?2022-12-22T13:32:03+10:00

My own eyelashes have been falling out with extensions attached – is this normal?

2019-08-26T15:14:55+10:00

Some people don't actually realise this, but every day, we lose anywhere from 1-5 natural lashes - much like the hairs on our head, they replace themselves as new ones grow! Usually twice a year (chance of seasons, particularly end of Summer and beginning of Spring you will notice that [...]

My own eyelashes have been falling out with extensions attached – is this normal?2019-08-26T15:14:55+10:00

Can I get an eyelash tint first?

2019-08-26T13:41:44+10:00

Yes you can - please book it in advance though to allow sufficient time. Please don't get it done in a salon prior UNLESS you request that they do not, under any circumstances use vaseline or oily makeup removers as this can affect the bonding. We have adjusted our tinting [...]

Can I get an eyelash tint first?2019-08-26T13:41:44+10:00

I have had my lashes done elsewhere, can you infill them?

2019-07-06T20:23:08+10:00

Whilst we welcome clients wearing extensions from elsewhere and are happy to work in with other good quality lashes, we often are unable to infill lashes done elsewhere, due to issues of quality – primarily extensions being stuck together, excess glue and cluster lashes or heavy pre-made fans being advertised [...]

I have had my lashes done elsewhere, can you infill them?2019-07-06T20:23:08+10:00

How do I book infills?

2024-03-06T12:06:08+10:00

By SMS or calling 0420 634 904 or by emailing info@ladylash.com.au (or at your initial booking). Or you can also book online here: https://sydneyeyelashextensions.com/online-bookings/ If you're unsure how much time you'll need, this table here may help you: Otherwise just get in touch and we'll advise you!

How do I book infills?2024-03-06T12:06:08+10:00

Can I bring my boyfriend/husband/girlfriend/wife?

2023-03-13T10:52:17+10:00

Sure. Book him in for his brows and we can clear that monobrow situation for him too, whilst you’re here! Just kidding. Boyfriends/girlfriends/husbands/wives/friends & registered assistance/companion animals are all welcome. They just may need to wait in one of our reception areas as treatment rooms cannot accommodate additional visitors. We [...]

Can I bring my boyfriend/husband/girlfriend/wife?2023-03-13T10:52:17+10:00

I have made a booking for eyelash extensions. Is there anything I need to do beforehand?

2022-12-22T13:43:42+10:00

The main thing is to have clean eyes and eyelashes, free of eye makeup – especially mascara. Some mascaras contain oils that can prevent eyelash extensions bonding correctly. Be sure to use an oil-free makeup remover if removing makeup, and don’t use any oil- or petroleum-based products on or around [...]

I have made a booking for eyelash extensions. Is there anything I need to do beforehand?2022-12-22T13:43:42+10:00

How do I make a booking?

2023-03-12T21:12:35+10:00

We’ve got plenty of ways that you can book in at Lady Lash - it depends what is easiest for you! The quickest way is online for instant booking. If you try to book online but can't find the day or time you want, just get in touch on 0420634904 [...]

How do I make a booking?2023-03-12T21:12:35+10:00

Do I need to make an appointment or can I walk in?

2019-08-26T13:46:15+10:00

Yes, appointments are generally necessary. Our weekend and evening appointments (between 5 – 8pm) are the most popular and can sometimes book out several weeks ahead. Please book online here or contact us on 0420 634 904 to arrange a time that suits you.

Do I need to make an appointment or can I walk in?2019-08-26T13:46:15+10:00

How much do eyelash extensions cost?

2024-02-14T11:53:01+10:00

At time of writing, our classic sets range from $120 - $175, Hybrids are from $190/$210, and Volume lashes are $240 +. It really all depends on the look you are hoping to achieve. For a complete/up-to-date list of our prices, please see our pricing page. From time to time [...]

How much do eyelash extensions cost?2024-02-14T11:53:01+10:00

What are lash infills and why do I need them?

2022-12-22T13:28:41+10:00

Around 2 to 3 weeks after your initial lash appointment, some of your natural lashes will have reached the end of their life cycles and shed. You will start seeing little gaps where the old ones have fallen, with new baby lashes coming through – at this point it’s a [...]

What are lash infills and why do I need them?2022-12-22T13:28:41+10:00

Can I choose how dark my brows are?

2022-12-22T13:39:29+10:00

Yes – we have a variety of shades for the palest of blondes, to the darkest brunettes/raven haired. We also offer henna brows if you want a longer lasting result or skin stain. Please be aware that lighter shades/tint that’s not left on for very long does not last long. [...]

Can I choose how dark my brows are?2022-12-22T13:39:29+10:00

Is a lash lift suitable for everyone – and does it make a dramatic difference?

2023-03-13T07:49:54+10:00

A lash lift is where we use various solutions and curved rods to manipulate your lashes into an upwards curved shape - and usually we combine the service with a tint, to make them appear a little thicker and longer. The results of a lash lift however, depends on the [...]

Is a lash lift suitable for everyone – and does it make a dramatic difference?2023-03-13T07:49:54+10:00

Should I book in a lash tint in for my lash lift?

2019-07-06T20:25:02+10:00

Many lashes are actually a little longer than they look, with blonde tips especially common in redheads and blondes. A tint picks up any lighter strands and darkens them, bringing out the length in your lashes to maximise the effectiveness of a lash lift. If you’re wanting to make a [...]

Should I book in a lash tint in for my lash lift?2019-07-06T20:25:02+10:00

How long does a lash lift last?

2023-03-09T07:17:20+10:00

The short answer: approximately six to eight weeks. The long (better!) answer: The longevity of your lash lift depends on two factors: your aftercare and your natural lash cycle. For the lash lift to set properly, you must keep your lashes completely dry for twenty-four hours after your appointment – [...]

How long does a lash lift last?2023-03-09T07:17:20+10:00

Does Henna Brows work with cosmetic tattoo?

2019-07-30T07:38:45+10:00

Henna Brows is a fantastic option for a less permanent brow enhancement, especially if you’re debating whether or not to take the plunge into cosmetic tattoo. The skin staining can give a handy sneak peek into the brow shape and depth of colour allowed by cosmetic tattoo–and you can take [...]

Does Henna Brows work with cosmetic tattoo?2019-07-30T07:38:45+10:00

I really want to try Henna Brows, but my brows are naturally sparse! Can I still make it work?

2019-08-26T13:58:29+10:00

If your brows are on the sparse side, Henna Brows could be your next favourite thing. The powerful natural dye is great for reshaping and filling out the brows–it picks up every little hair and stains the skin for brows that wow! Our stylists are highly trained in brow design [...]

I really want to try Henna Brows, but my brows are naturally sparse! Can I still make it work?2019-08-26T13:58:29+10:00
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